FAQ About the Course

What supplies do I need for the course?

The supplies you need are covered in great detail in Chapter 1.  However, if you would like to get a head-start on ordering supplies, you can contact me and I will email you the supply list.  You may contact me here.  Please note: it is critically important that you get the exact supplies I recommend!

How much is the course?

The cost of memberships is explained here: http://watercolortutor.com/membership-account/membership-levels/

How does billing work?

The monthly membership is a recurring charge that automatically re-bills every 30 days.  You will have access to the course until you cancel your membership.  An example of how the monthly billing works is this; if you signed up on the 12th of March, you will automatically be re-billed on the 12th of April.  Please note that due to time zone differences, the re-billing may occur one day earlier or later for your time zone.  If you want to cancel your monthly membership, it is probably a good idea to cancel the membership 1 day before the 30 day mark.  So, in our example above it is suggested to cancel on the 11th of April.

Is there a time limit for each lesson?  Can I re-do lessons?  How are the lessons released and presented?

With any membership, you immediately get access to every lesson in the main course.  There are no limits to how you use them.  You can do any lesson whenever you want, as many times as you want.  Please note however, that although I never mandate that you do the lessons in order, I STRONGLY recommend that you do them in order.  The lessons are painstakingly designed to build upon each other.  I spent half a year just designing the curriculum, the lessons, and the order of the lessons before I ever even started recording.

Is checking out on this site secure?  How does it work exactly?

You aren’t really checking out “on this site”.  All of the monetary transactions are done through a multi-level secure paygate that is incorporated seamlessly into my website.  So although it appears as though you never actually “leave” my website to pay, all of the money stuff is done automatically behind the scenes through this paygate system.  I never see any financial information, and I cannot ever access it.  No one can except you.  It is all done automatically through highly secure encrypted servers at the paygate.   I use an international paygate system similar to Paypal, but called Stripe.com.  It is one of the largest online paygate systems in the world, and one of the most highly respected.  I use this system instead of Paypal because I have many international members, and this system handles this better. So, just because you don’t “leave the site” and see the familiar Paypal login screen and such, don’t worry; it is all still being done through a paygate in the same way, just behind the scenes.   You can learn more about the paygate and the security they employ by visiting Stripe.com.  I also have added an extra level of security with an anti-malware/spyware application on all of my pages.

Can I try the course to see if I like it?

Sure.  Just sign up for a monthly membership.  If you like the course and want to continue, you don’t have to do anything else; the subscription will renew automatically.  If you want to cancel, just click “Manage or Cancel Membership” at the top of any page and you may cancel with no strings attached.

Can I cancel my membership, and how do I do that?

If you have a monthly membership, you can cancel at anytime by going to the “manage or cancel membership” page.  It just takes a few clicks, and there is no catch, no questions, no annoying messages asking you to stay. Memberships can be cancelled, but you will NOT be reimbursed anything.  You are paying for ACCESS to the course, not how much you use it.   How much you use it is up to you.  Cancellations are immediate, so it is best to wait until the end of your billing cycle to cancel.

Can I put my membership on hold and come back to it later?

Unfortunately, my system is not sophisticated enough for that.  However, if you have a monthly membership, you can just cancel your membership and re-create one when you come back.

What subjects do you paint in the course?

A list of all the lessons in the main course can be found here.

Can I take a workshop if I am not signed up for the main course?

At this time workshops are only available to current members of the main course, so you will need to purchase access to the main course to take a workshop.  In addition, most of the workshops are for upper-intermediate to advanced painters, so taking the main course is HIGHLY recommended before attempting the workshops.